Delivery & Returns
Shipping times & Costs
Deliveries Netherlands/Belgium: delivery in 1-3 working days (free shipping from €75,-)
Deliveries Europe: delivery in 2-4 working days (free shipping from €100,-)
Deliveries outside Europe: delivery in 4-6 working days (free shipping from €150,-)
Tracking the delivery
You may track the delivery of your order by using the Tracking Number provided by the courier.
You will find the Tracking Number for your order in the shipping confirmation e-mail. The courier delivers from Monday to Saturday on the advised delivery time.
Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Future-Icon, nor are they included in the order total. Any applicable fees will be due upon delivery.
How to return your products
All returns must be made within 14 days. Send us an e-mail and we will e-mail you the return form. Please fill in and sent this back with the product.
Once the return has been approved, you will receive your refund through the same means used to make your purchase. In order to receive a full refund, the items must be in perfect condition and internal labels must be intact.
Please be aware that the right to return does not apply in case of sealed items that are not suitable for return for health protection and hygiene reasons, and which have been unsealed after delivery.
Please note that it is always necessary to have received the merchandise prior to requesting a refund.
Report your return by sending an e-mail to firstname.lastname@example.org. After your report we will send you an e-mail with a PostNL returnform and instructions what to do.